Shipping policy

Order Processing

EDREN products are made to order. Please allow approximately 1–3 business days for production before your order ships. During periods of high demand, production may take longer.

Shipping

EDREN currently ships within the United States only. Please allow approximately 15–27 business days for delivery. This includes production time. Delivery times are estimates and may vary depending on destination, carrier, and other shipping conditions. Estimated delivery information will be provided when available. Shipping estimates are not guaranteed.

Shipping Information

Customers are responsible for providing a complete and accurate shipping address and contact information. Please contact us as soon as possible if you discover an error. Once an order has entered production or shipped, changes may not be possible.

Once your order has shipped, tracking information will be provided when available. Please allow time for tracking information to update after shipment.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us promptly at support@shopedren.com with your order number and details of the issue so we can investigate and assist.

Please Contact us at support@shopedren.com with any questions.